Toronto DMC & Ground Handling Services — Grace Tours Canada

Toronto

Toronto DMC & Ground Handling Services

Toronto is our home base and Canada's busiest inbound gateway. Our office, drivers and guides are here, which is why most partners start their Canadian programme with us in Toronto.

B2B / Group Pricing Available on Request

Almost every eastern Canada programme begins at Toronto Pearson. We meet the flight, move the group into the city, and set the tone for the rest of the trip — then handle the excursions to Niagara, the Thousand Islands and Ontario's wine country.

For conference and event clients we also run city-wide shuttle patterns, venue transfers and evening dine-around logistics around the downtown core and the Metro Toronto Convention Centre district.

What we handle

Pearson & Billy Bishop transfers

Meet & greet with flight watch, plus batched transfer waves for larger arrivals.

Licensed Toronto guides

City guiding in English, French, Spanish, Mandarin, Hindi and more on request.

Downtown venue logistics

Convention centre, hotel and venue shuttle patterns with dispatch supervision.

Niagara day trips

Same-day Niagara Falls excursions with Hornblower and winery options.

Sample itineraries

Starting points, not fixed packages — every programme is rebuilt around your dates, budget and client profile.

Toronto city day

1 day

Half or full-day guided city orientation with key photo stops and attraction entries.

  • Downtown orientation drive
  • CN Tower entry
  • Distillery District walk
  • St Lawrence Market lunch
  • Casa Loma or waterfront finish

Toronto & Niagara short break

3 days

The classic gateway programme for groups with limited time in Canada.

  • Arrival and welcome dinner
  • Toronto city tour
  • Niagara Falls and boat cruise
  • Wine country tasting
  • Departure transfers

Toronto corporate city programme

3 days

Executive transfers, venue logistics and an evening event for corporate groups.

  • VIP arrivals
  • Venue shuttles
  • Team activity
  • Dine-around
  • Departures
Send Us Your Itinerary

Destinations covered

  • CN Tower & Ripley's Aquarium
  • Distillery District
  • St Lawrence Market
  • Casa Loma
  • Toronto Islands
  • Niagara Falls day trip
  • Niagara-on-the-Lake

Ground services

  • Airport meet & greet, arrival and departure transfers
  • Private coach and vehicle charters with licensed drivers
  • Licensed, multilingual tour guides and tour directors
  • Hotel sourcing, rooming lists and check-in coordination
  • Restaurant reservations and group meal planning
  • Attraction bookings and timed-entry management
  • Itinerary design, costing and operations manuals
  • 24/7 operations desk while your group is on the ground

Transportation options

  • Luxury SUV — up to 6 guests, ideal for VIP and FIT movements
  • Minivan — up to 7 guests with luggage
  • Mercedes Sprinter — up to 14 guests, executive seating
  • Ford Transit — up to 12 guests for compact groups
  • Mini coach — up to 24 guests with luggage bay
  • Motor coach — up to 56 guests, washroom-equipped
  • Luxury coach — premium seating for incentive and executive travel
See the full fleet

Group sizes we handle

  • FIT & VIP (1–6)Private SUV or sedan with driver-guide, flexible timings and premium hotels.
  • Small groups (7–24)Sprinter or mini coach with a dedicated guide — ideal for incentive, family and special-interest programs.
  • Standard groups (25–56)Full motor coach with tour director, luggage handling and coordinated hotel check-in.
  • Multi-coach series (57+)Parallel coaches, staggered timings, group control at attractions and a single point of contact.

Frequently asked questions

How far is Niagara Falls from Toronto?

Roughly 90 minutes each way by coach in normal traffic. We build departures early to avoid the Queen Elizabeth Way peak.

Can you handle groups arriving on many different flights?

Yes — we group arrivals into transfer waves or hold a vehicle on standby at the terminal, depending on your budget.

Do you publish retail prices?

No. Grace Tours works with the travel trade only. All programs are quoted as net B2B / group pricing on request, based on season, group size, hotel category and inclusions.

How fast do you respond to a quotation request?

We aim to return a costed proposal within one business day. Urgent or same-day requests can be sent by WhatsApp to our Toronto operations team.

Can we customise the sample itineraries?

Yes — every sample programme is a starting point. Dates, hotels, meals, attractions, group size, guiding language, vehicle type and budget are all adjustable.

Plan a toronto dmc programme with Grace Tours

Tell us the dates, the group and the budget band. We'll come back with a costed, customisable programme.